Reference

Privacy Policy – How sahabat toto Keeps Your Account Safe

When you open an account with us, your personal details, deposit history and account access matter to us as much as they do to you.

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sahabat toto Privacy Policy – How sahabat toto Keeps Your Account Safe
REACH US ANYTIME

How to Contact Us About Your Privacy

If you have questions about how we handle your data, want to update your personal information, or need to request deletion of your account records, our privacy support team is ready to…

Live Chat Open the chat window in your sahabat toto lobby or visit our support portal. Available daily from 08:00 to 23:00 Jakarta time for privacy and account questions.
Email Support Send privacy requests to our support inbox with your account ID and a description of your request. We confirm receipt within one business day.
Account Settings Update your email address, phone number and notification preferences directly in your account dashboard under Privacy and Security settings.
HOW WE HANDLE YOUR TRUST

Data Security, Cookies and Account Access on sahabat toto

We use encrypted connections (HTTPS) and secure servers to protect your information while you play live casino, slots, or sportsbook on sahabat toto.

Password Encryption

Your password is hashed on our servers using industry-standard algorithms. We never store or transmit your password in plain text, and we never ask for it via email or chat.

Session Security

Every time you log in, we create a unique session token that expires after 30 minutes of inactivity. Log out from any device to end your session immediately.

Payment Verification

Before processing withdrawals to DANA, OVO, GoPay or QRIS, we confirm your identity and check for unusual account activity to prevent fraud and protect your funds.

Cookie Use

We use cookies to store your login session, language choice and game preferences. Cookies do not contain passwords or banking details. You can clear them anytime in your browser.

Data Retention

Account data is kept while your account is active. After account closure, records are retained for legal compliance for up to three years, then permanently deleted.

Third-Party Access

We share data only with payment partners needed to process your DANA, OVO, GoPay and QRIS deposits, and with authorities where local law requires it. Your data is never sold to advertisers.

Frequently Asked Questions About Our Privacy Policy

When you request account closure, your active data is marked for deletion. We retain records for legal and tax purposes for up to three years, then permanently remove them. You can request immediate deletion of certain personal details by contacting support, depending on local law.

Yes. Your banking details are encrypted and stored on secure servers. We never share your bank account number or QRIS code with third parties outside our payment processing partners. When you request a withdrawal, we verify the account matches your registered details before processing.

Yes. Contact our support team via live chat or email with your account ID, and we will send you a complete record of the data we hold about you within five business days. This includes your contact details, deposit history and account activity logs.

We use cookies to store your login session, language preference and game settings. You can disable cookies in your browser settings, but some features like automatic login will not work. Cookies do not contain passwords or payment details.

We keep game history and account records while your account is active. After closure, we retain records for three years for legal and financial compliance, then delete them permanently. You cannot request deletion of records during this retention period where local law requires it.

Change your password immediately and contact our support team via live chat or email. We will review your recent login activity and session logs, verify your identity, and help you secure your account. If fraudulent activity is detected, we will investigate and work with your payment provider to protect your funds.

We do not sell or share your personal data with advertisers or third parties for marketing. We share limited data only with payment processors needed to handle DANA, OVO, GoPay and QRIS deposits, and with authorities where local law requires it.

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